Too hot? AC broken? Use this checklist to report your overheating apartment to 311

Does your apartment feel like the city’s pavement on a hot July day? Call 311.

The City of Toronto’s non-emergency line, 311, is one way to report an apartment with a temperature over 26 degrees and a broken AC.

Here’s how you can do it with The Green Line’s handy checklist:

P.S. If you are a low-income senior, pregnant and/or a parent of an infant without air conditioning, you can apply for the City of Toronto’s Air Conditioner Assistance Program.

If you live in a rental unit without air conditioning, you can report excessive heat to the City of Toronto by calling 311 or by creating a service request, in which you provide the temperature and rental unit information. While the report will not be investigated because it is not a bylaw violation for an apartment without air conditioning to be over 26 degrees, it will be used to inform the City’s future policy and regulatory considerations.

Looking for more ways to cool off? Check out The Green Line’s list of places to cool down in the city.